Cert Octavian is committed to ensuring that your privacy is
protected. This policy explains how we use the information we
collect about you, how you can instruct us if you prefer to limit
the use of that information and procedures that we have in place to
safeguard your privacy.
The information we collect and how we use it
When you open an account, request a brochure, or provide
feedback using our web site we need to know your name and other
information such as your postal address, e-mail address, telephone
number and your credit card number and expiry date or bank account
details etc..
We gather this information to allow us to process your request.
The relevant information is then used by us to provide you with the
service you have requested and to communicate with you on any
matter relating to the provision of the service in general.
We may also use aggregate information and statistics for the
purposes of monitoring web site usage in order to help us develop
the web site and our service and may provide such aggregate
information to third parties. These statistics will not include
information that can be used to identify any individual.
We may also wish to provide you with information about special
features of our web site or any special service or products which
we think may be of interest to you. We may provide this information
by post or email. If you would rather not receive this information
please send an e-mail to care@octavianvaults.co.uk stating your
preferences.
We do not release information to third parties, and you have the
option not to be included and to remove yourself from our mailing
lists at any time. We are committed to protecting your privacy. We
will only use the information that we collect about you lawfully in
accordance with the Data Protection Act 1998 and Directive on
Privacy and Electronic Communications 2003.
Our use of cookies and other information gathering
technologies
Cookies are small text files placed on you computer by web
sites. A cookie contains identifying information. The cookie is
used to make the link between you and the information you have
provided to the web site.
Your consent
By submitting your information you consent to the use of that
information as set out in this Policy. If we change our Privacy
Policy we will post the changes on this page, and may place notices
on other pages of the web site, so that you may be aware of the
information we collect and how we use it at all times. We will also
e-mail you should we make any changes so that you may consent to
our use of your information in that way. Continued use of the
service will signify that you agree to any such changes.
We strictly adhere to the rules of the UK Data Protection Acts
of 1984 and 1998 relating to the storage and disclosure of
information you have given us. This prevents unauthorised access or
use of the data. Our security procedures mean we may request proof
of identity before we can disclose information to you.
How to contact us
We welcome your views about our website and our Privacy Policy.
If you would like to contact us with any queries or comments please
send an e-mail to care@octavianvaults.co.uk or write to us at:
Octavian Vaults, Cert Octavian, Corsham Cellars, Eastlays, Gastard,
Corsham, Wiltshire, SN13 9PP.